Privacy Notice
Privacy Notice – Divine Mercy Home Referral Network
Privacy Policy:
Divine Mercy Home (“DMH,” “we,” “our,” or “us”) is committed to protecting the privacy and dignity of every individual we serve. This Privacy Notice explains how we collect, use, and protect information through our website, referral network, and related services.
1. Information We Collect
• Personal Information You Provide: name, contact details, and information shared when submitting a referral request.
• Communication Preferences
• SMS opt-in consent
• Provider Information: professional credentials, license details, and contact information for Service Providers and Healthcare Providers.
• Non-Personal Information: website usage data (e.g., IP address, browser type, pages visited) collected through cookies or analytics tools.
2. How We Use Information
We use the information we collect to:
• Facilitate referrals between individuals, families, parishes, Service Providers, and Healthcare Providers.
• Communicate about referrals, community resources, updates, events, or donations.
• Send SMS messages about reminders, waivers, and urgent notifications. If you opt in, standard messaging/data rates may apply. You have the choice to opt-out: Reply STOP to any message. Help: resply HELP or email info@divinemercyhome.org.
• Maintain the accuracy and integrity of our referral directory.
• Support DMH’s mission of faith-based, life-affirming care.
• For recordkeeping and improving our mission delivery.
3. Sharing of Information
• Legal Requirements: We may disclose information if required by law, regulation, or court order.
• Privacy Policy Disclaimer: “SMS Consent and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.“
4. Provider Independence & Responsibility
• Independent Providers: All providers are independent of DMH and are solely responsible for their services and compliance with privacy obligations.
5. HIPAA and Privacy Obligations
• DMH itself is not a HIPAA-covered entity
• Healthcare Providers in the network are independently responsible for HIPAA compliance and safeguarding Protected Health Information (PHI).
• Service Providers are not subject to HIPAA but are expected to handle personal information ethically and responsibly.
5. Data Security
We use reasonable physical, technical, and administrative safeguards to protect information against loss, misuse, or unauthorized access. However, no method of transmission or storage is completely secure, and DMH cannot guarantee absolute protection.
6. Your Choices
• You may request corrections or deletion of personal information we hold.
• You may opt out of non-essential communications, such as newsletters.
• Declining to provide certain information may limit our ability to fulfill referral requests.
7. Third-Party Links and Services
Our website may contain links to external sites or vendors. DMH is not responsible for the privacy practices of third parties. We encourage you to review their privacy notices.
8. Children’s Privacy
You agree not to make available to DMH any information from children under 18 without parental consent.
9. Updates to this Notice
We may update this Privacy Notice from time to time. Any updates will be posted on our website with a revised effective date.
10. Contact Us
If you have questions about this Privacy Notice, please contact us:
Divine Mercy Home
📍 8150 Flannery Ct. Manassas VA 20109
📞 703-621-1220